Introduction

Welcome to the Privacy Policy of the Hola Group, which governs the use of the Hola Finance App ("the App"). This policy explains how we collect, use, store, and protect your personal data in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

Data We Collect

We may collect and process the following types of data:

• Personal Information: Name, email address, and authentication credentials.
• Financial Data: Invoices, expenses, and other financial records you upload or generate.
• Usage Data: Interaction with the App, usage statistics, and preferences.
• Device Information: IP address, browser type, operating system, and device details.

How We Use Your Data

Your personal data is used for the following purposes:

• Providing and improving the App’s features and functionality.
• Responding to your inquiries and providing customer support.
• Analysing usage data to enhance user experience.
• Ensuring compliance with applicable legal obligations.

Data Sharing and Third Parties

We may share your data with the following third-party providers to facilitate the App’s functionality:

• Hetzner and Scaleway: For secure data storage and processing within the EU.
• Backblaze B2: For secure data backups.
• OpenAI and Anthropic AI: For data analysis and processing services.
• Postmark: For email communication services.
• Cloudflare: For network security and optimisation.

Your data will not be sold or transferred to unauthorised third parties. All data sharing complies with applicable privacy laws.

Data Retention

We retain your data for as long as necessary to provide the App’s services or to comply with legal obligations. If you wish to delete your data, you can contact us at: privacy@holagroup.eu

Data Security

We employ robust security measures to protect your data, including encryption, access controls, and regular security assessments. While we strive to secure your data, no system is completely immune to breaches. By using the App, you acknowledge and accept this risk.

Your Rights

You have the following rights under GDPR:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data under certain conditions.
• Restriction: Request the restriction of data processing.
• Portability: Request the transfer of your data to another service provider.
• Objection: Object to the processing of your data for certain purposes.
• Withdraw Consent: Withdraw your consent for specific processing activities.

To exercise these rights, contact us at: privacy@holagroup.eu

International Data Transfers

We store and process your data within the European Union. If data is transferred outside the EU, we ensure it is protected under GDPR-compliant safeguards.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on the App, and continued use of the App constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: privacy@holagroup.eu